Frequently Asked Questions

How can I be sure that my vouchen code has been entered properly?

To ensure that a promo code is applied correctly when you confirm your order, please enter it in the ‘Promo code’ field in your basket and then click the ‘Apply’ button. If the promo code has been successfully applied, it will appear in the order summary in your basket.

Please note that for any confirmed order, if the promo code has been omitted, we will not be able to add it once the order has been prepared, for logistical reasons.