Featured Questions

What is the difference between a chemical filter and a mineral screen?

Chemical or organic filters, of synthetic origin, have to penetrate the epidermis in order to be active. They protect against UV rays by absorbing them. These filters only become active 20 to 30 minutes after application. Some of them are also suspected of altering the human hormonal balance and polluting the environment (e.g. they participate in coral bleaching).

On the other hand, mineral screens, of totally natural origin, form a protective barrier on the surface of the skin that reflects UV rays like a mirror.

Mineral screens are immediately active, as soon as they are applied.

In organic certification, only mineral screens, namely titanium dioxide and zinc oxide, are permitted.

In addition to their effectiveness against UVB and UVA rays, mineral sunscreens guarantee optimal tolerance and respect for the skin and the environment.


Why do some of your sunscreen products leave a few white marks? 

Organic certified sun protection products contain 100% mineral filters and can make some white marks because the mineral screen powders are white.

These mineral filters in natural sun products act immediately upon application. Very well tolerated by the skin, they have a strong covering power and act as small mirrors that will reflect UV rays.

The higher the sun product's protection factor, the greater the quantity of mineral sunscreens.

In our formulas, the white effect is minimised because we disperse the minerals as much as possible. Our R&D team is constantly working to improve the galenics of our mineral sun products.


Faq Sections

Suncare
Why is the organic sun product range recommended?

How does our range of mineral sunscreens differ from other sunscreens?

Our sunscreens range is a unique organic mineral sun product range, formulated with natural ingredients, which combines 100% natural mineral anti-UV screens and Alga-Gorria®, an active ingredient that neutralizes free radicals. Indeed, for the first time, this patented extract from red seaweed , wiht antioxidant power, is used in Organic cosmetic products. Natural sun products of Les Laboratoires de Biarritz are your best allies all year round to effectively prevent skin damage caused by UV radiation. 


How is the sun protection factor determined ?

The Sun Protection Factor, commonly known under the acronym SPF is the main measurement of the solar protection. The SPF values the protection provided against UVB rays.

It has the advantage of having the same definition in every country and measured by the same International Sun Protection Factor Test Method.


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Beauty-Tipps
Who are your HYDRA-PROTECT+ Organic Cosmetic products designed for?

For everyone, every day. Moisturisation is the absolute basis for beautiful skin, regardless of age or skin type. If the skin is dehydrated, it is dull, lacks radiance, is uncomfortable and vulnerable to external aggressions because the cutaneous barrier (superficial layer of the epidermis) is altered. It is important to know that no cosmetic product is effective if it is applied to skin that is suffering from dehydration. Thus, moisturising the skin is the very first "beauty gesture" to have, and should be a daily reflex. The loss of hydration concerns both men and women, young and mature skin, and the Organic certified HYDRA-PROTECT+ skin care range is suitable for all skin types and all ages. Another concern that affects all skin types is the perpetual aggression of our environment, namely oxidative stress (generated by pollution, blue light from screens, stress, fatigue, smoking, unbalanced diet, etc.). To protect the skin against these attacks, the HYDRA-PROTECT+ skincare products have a shield of antioxidant active ingredients providing overall protection against skin ageing, fine pollution particles and blue light from screens.

Thus, the HYDRA-PROTECT+ cosmetic range provides both a moisturising bath and a protective shield that are essential for everyone, on a daily basis, to maintain a beautiful and healthy skin.


When should i use the HYDRA-PROTECT+ Replenishing Serum ?

HYDRA-PROTECT+ Organic Replenishing Serum plumps and smoothes the skin. It is an activity booster: it prepares the skin for the application of other skin care products and promotes the penetration of water-soluble active ingredients. Its use is recommended morning and evening, before applying the day care (Fluid or Cream) and the Regenerating Night Cream, in order to optimise the benefits of the active ingredients of the HYDRA-PROTECT+ cosmetic range.


Comment faire pour ne pas avoir de « traces orange » avec les autobronzants ?

Nos soins autobronzants contiennent deux actifs d’origine naturelle, DHA et érythrulose, qui vont agir sur les cellules (kératinocytes) de la couche cornée de la peau pour lui donner un effet hâlé, lumineux et naturel. 

Pour s’assurer d’un bronzage uniforme et sans traces avec un autobronzant, voici nos conseils : 

  • réaliser, 24h avant, un gommage car l'autobronzant réagit beaucoup plus sur de la peau morte et sur les callosités que sur la peau normale. Pour éviter que l'autobronzant se localise au niveau des genoux, des mains, des pieds et des différents plis de la peau, il faut bien laver la peau et surtout l'exfolier pour enlever toutes les cellules mortes, 
  • pour l’application, commencer par le bas du corps (ou du visage) et remonter l’autobronzant vers le haut en étirant le produit

Après l’application, lavez-vous les mains et les ongles avec un savon pour éviter leur coloration ; pendant les 4 heures qui suivent, ne rien mettre sur la peau (pas de toilette, ni de crème ou maquillage).

24h sont nécessaires pour observer la coloration définitive. 


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Composition
What is the difference between a chemical filter and a mineral screen?

Chemical or organic filters, of synthetic origin, have to penetrate the epidermis in order to be active. They protect against UV rays by absorbing them. These filters only become active 20 to 30 minutes after application. Some of them are also suspected of altering the human hormonal balance and polluting the environment (e.g. they participate in coral bleaching).

On the other hand, mineral screens, of totally natural origin, form a protective barrier on the surface of the skin that reflects UV rays like a mirror.

Mineral screens are immediately active, as soon as they are applied.

In organic certification, only mineral screens, namely titanium dioxide and zinc oxide, are permitted.

In addition to their effectiveness against UVB and UVA rays, mineral sunscreens guarantee optimal tolerance and respect for the skin and the environment.


Are your products comedogenic? 

We take the greatest care in the formulation of our Organic cosmetic products. Our face care products do not contain ingredients known to be comedogenic. They do not contain any silicones either.

Our Organic cosmetic products contain 99.5% of ingredients of natural origin and up to 97.5% of the care comes from Organic Farming.


Do your organic cosmetics contain phthalates?

We do not use phtalates in our Organic certified products. All fragrances are of natural origin. 

We take the utmost care in the formulation of products, that contain more than 99.5% natural ingredients. 


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Use
Last year i bought organic cosmetic products, can i use them again this year?

As long as our Organic cosmetics are unopened, they remain stable for at least 30 months from the date of production. 

Our Organic cosmetic products have no expiry date before opening, as required by the cosmetic regulations. 

All our Organic cosmetic products have a batch number corresponding to the date of production. 

Only moisturizing Self-Tanning Lotion and Self-Tanning Drops have a batch number and an expiry date (DLUO) corresponding to 24 months after the production date.  

Once opened, our organic cosmetic products are subject to an expiry date after opening (OAP). This is written on the pack, in the ""cream jar"" symbol.


What is the difference between moisturizing face fluid and moisturizing face cream? 

The texture of the moisturising face fluid is lighter than the texture of the moisturising face cream, which is richer in nourishing and protective active ingredients. The moisturising face cream contains, for example, shea butter, squalane and essential fatty acids that will better protect the skin in case of stress due to cold or dry weather. The moisturising face fluid contains, among other things, an active ingredient that, on the contrary, will absorb excess sebum that may be the result of hot or humid weather.


Can I put my lotion in the fridge to keep it fresh for longer ?

It is hard to say if that will increase the shelf life of the product. 

In any case, keeping products in the fridge is a good tip for some like our After-Sun and our Eye Contour, to make putting them on feel even more refreshing and to stimulate micro-circulation. 


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Children
WHY IS THE CHILD SUNSCREEN ONLY RECOMMENDED FOR 6 MONTHS AND UP ? 

We have carried out specific tests on ALGA MARIS® SPF50+ Organic Baby & Child Cream in order to be able to recommend it for babies and children: hypoallergenicity test and use tests. Subsequently, each product put on the market is evaluated by an independent toxicological expert. As a result, the expert has established that ALGA MARIS® SPF50+ Organic Baby & Child Cream is suitable for children over 6 months. 

We have formulated this children's sun product by rigorously selecting natural ingredients while minimising their number in the formula. We attach great importance to the quality and tolerance of the ingredients used. This organic sun product contains neither perfume nor allergens.

However, we would like to remind you that it is not recommended to expose babies and young children under 3 years of age to direct sunlight.


Why does children's skin need a special cream?

Children's skin has a structure and functions very similar to that of adults, but some functions are immature. The pH of his skin is higher and its protective function less important; the surface / weight ratio is almost three times higher than in adults: the risk of toxicity is therefore higher because the penetration is three times greater.

Some functional anatomical characteristics are different: skin hyper plasticity with rich dermal vascular network, less thick horny layer, less functional melanocytes in the first year.

The cream intended for the skin of the child therefore requires a specific formulation because if it is different in its structure, it will also be so in its function. Indeed, this skin is more vulnerable and less well fulfills its natural protective function.


Until what age can we use baby & child sunscreen?

For sun protection products, we can recommend the use of Organic Baby & Child Sunscreen SPF50 + up to the age of 10-12 years, the time of puberty, when the skin changes and becomes less fragile.


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Contact
How can I be sure that my promo code has been taken into account?

Pour qu’une offre soit bien prise en compte dans votre commande, il faut rentrer le code de réduction dans le champ des codes de réduction puis le valider à l’aide de la flèche verte. Une fois ceci fait, si le code promo a bien été pris en compte, alors il apparaitra sur votre facture. Attention, pour toute commande passée, si le code promo a été oublié, nous ne pourrons pas le rajouter une fois la commande préparée, par soucis de logistique. 


I don’t get any updates about my package 

Pour toute commande passée, vous disposez d’un numéro de suivi disponible dans votre compte personnel des Laboratoires de Biarritz. Si toutes fois ce n’est pas le cas ou que la livraison de votre colis prend plus de temps que le délai indiqué, n’hésitez pas à contacter le service client à l’adresse suivante : https://www.laboratoires-biarritz.com/fr/contactez-nous 


I have a problem with my order, what do I do ? 

Pour tout problème de livraison, ou réception de produits défectueux, contactez-nous à l’adresse suivante : https://www.laboratoires-biarritz.com/fr/contactez-nous


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